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1. Operations Manager

The Operations Manager is responsible for thedaily operations of “Muttopia” our new shelter facility, internal systems,policies & procedures and oversight of US program staff. The OperationsManager provides leadership, oversight and long range planning to ensure thatall areas are operating at the highest standard possible. 


·      Bachelor’s Degree and/or 5 years of relevantexperience

·      Minimum of three years management experience,preferably within an organization of 20 or more

·      Demonstrated supervisory knowledge, includingmotivational techniques and professional development/training methods

·      Demonstrated program management knowledge includingbasic statistical methods, budget development and oversight, and knowledge oflocal, state and federal regulations for the workplace

·      Excellent interpersonal skills and a commitment tohelping others reach their full potential

·      Ability to work in an emotionally taxing field – apositive attitude and sense of humor are essential

·      Willingness to work a flexible schedule including somenights and one weekend day per week



o  Excellentinterpersonal, organizational and motivational skills as well as the ability towork well in a fast-paced environment and handle multiple tasks at once

o  Excellent oraland written communication skills and a genuine desire to model and facilitateproductive communication in the workplace

o  Knowledge ofanimal sheltering models, protocols, and best practices




20-30 hours per week,with one weekend day shift preferred.



o  Responsible forthe hiring, supervising, coaching and training of staff and providing regular,on-going feedback and timely evaluations.

o  Monitors safetycompliance for staff and volunteers. Addresses employee problems andgrievances.

o  Maintains  records and statistics

o  Oversees theordering and inventory of shelter supplies and equipment and assures thatappropriate quantities of all supplies are on a hand at all times. Regularlyresearches new products, equipment and pricing.

o  In partnershipwith the staff veterinarian and department supervisors, enforces all policiesand protocols to protect the health and well being of the animal in our care.

o  Leads staffdiscussions regarding placement decisions, behavior plans, and otheranimal-related concerns.

o  Conducts meetingswith staff to review procedures, discuss workplace issues and share ideas toimprove animal care, the customer service experience and the organization ingeneral.

o  Meets with theExecutive Director to develop long-range programs and regularly review policiesand procedures.

o  Oversees intakesand adoptions and ensures that the public receives accurate information andexcellent customer service. When necessary assists staff with tense situationsinvolving the public.

o  Responsible forthe upkeep and maintenance of Muttopia.

o  Works with theExecutive Director to prepare budgets and closely monitors income and expensethroughout the year.

o  Carries out otherduties as assigned by the Executive Director. 

Posted On: 9/5/2017 9:53:37 AM
Contact: Christi Camblor, 707-474-3345 x0
Expires On: October 31, 2017